Effective Date: 23 January 2025
At VyCam, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data. By using the VyCam app, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
To provide you with the best experience, we collect the following types of data:
User Registration Information: When you register for VyCam, we collect personal information such as your name, email address, and any other details you provide during the registration process.
Profile Information: You can update your profile with information such as your profile name, picture, birthday, and other personal details.
Chat and Club Interaction Data: We collect data from your interactions within the app, including chat messages, group club discussions, and activity logs within clubs.
Gifting and Transactions: If you purchase gifts for other users through in-app purchases, we collect transaction data related to your purchases made via Google Play.
Camera and Microphone Access: To allow you to interact in real-time with others, we request access to your device’s camera and microphone.
Device Information: We may collect information about the device you’re using (e.g., device type, operating system version) for troubleshooting and app performance improvement.
Location Data (Optional): If you choose to enable location sharing, we may collect location data to enhance your experience, such as showing nearby users or clubs.
2. How We Use Your Data
We use your data for the following purposes:
To Provide Our Services: Your data enables features like messaging, club creation, real-time video/audio communication, profile management, and in-app gifting.
To Improve the App: We use the data to enhance app functionality, resolve technical issues, and improve user experience. we can use your data to monitor any bad experience for other users and can ban for certain time period to keeps app environment reasonable for all users.
To Process Payments: If you make in-app purchases (e.g., buying gems), we process your payment through Google Play’s in-app billing system.
To Communicate with You: We may use your email address and phone number to send support messages or updates about the app.
3. Data Security
Your data is stored securely in our database with encryption to protect your privacy. We take all reasonable precautions to ensure your data is kept safe from unauthorized access or disclosure.
4. Data Sharing
We do not share your personal information with third parties. Your data is stored securely and is only accessible to authorized personnel who need it to perform their job duties.
5. User Rights
Profile Deletion: You can delete your profile and all associated data by contacting us at vycam@shoedscreation.com. Once we receive your request, we will process it in a reasonable timeframe.
Access and Correction: You can request to access or correct the personal information we have collected by contacting us.
6. Children’s Privacy
VyCam is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected information from children under 13, we will delete it immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the app or by email. Please review this policy periodically to stay informed about how we protect your data.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to request data deletion, please contact us at:
Email: vycam@shoedscreation.com